Member Service Officer

  • Fantastic part-time opportunity
  • Lots of variety
  • Great team

An opportunity has opened up to join our team in the part-time role of Member Service Officer located at our HMAS Stirling Branch in Rockingham.

With a large branch network across Australia, Defence Bank offer financial services to members of Australia's Defence Force and pride ou rselves on providing excellent professional and personal service.

We are looking for an energetic, customer-focused individual, who will strive to exceed our member's expectations. This is a multi-skilled role that involves providing advice on general banking services, investments, loans and insurance. You will also look for opportunities to cross-sell to deliver solutions that meet our member's needs.

To be successful, you will have:

  • Enthusiasm and a positive attitude.
  • The ability to exceed our members expectations.
  • Excellent organisation and attention to detail skills.
  • Self-motivation with the ability to achieve monthly goals and targets.
  • Prior experience in a banking, sales, or customer service environment will be well regarded.


Defence Bank can offer you:

  • A competitive hourly rate
  • Hours: 3 days per week
  • Comprehensive product and sales training
  • A fun and friendly team environment
  • A yearly uniform allowance of $600
  • Plus lots of other benefits under our 'Appreciate' program including discounts on products and services.


Full-time hours may be required during the first 4 weeks of employment for induction training purposes.

If you'd like to join our dynamic and friendly team, please click on Apply Now to complete our on-line application process.